Celebrating Women in Construction on Construction Day: The Home Improvement Group

The National Construction Day (November 30th) aims to celebrate the dedicated, hard-working people instrumental in building and connecting our communities through infrastructure. Typically seen as a male-dominated industry, this Construction Day, we wanted to shine the spotlight on a woman who is breaking these barriers and carving her own path in the construction industry. We spoke to Christine Delongte, owner of The Home Improvement Group, about her business, the services and the challenges of being a woman in this industry.

The Home Improvement Group is a comprehensive renovation company serving clients in Toronto and across the GTA. Be it as small as a single bathroom, or as large as the entire main floor of your home, they help you plan and execute complete renovation projects to suit your needs, meet your desires and exceed your expectations. Read below to learn more about their business and how Christine is leading by example when it comes to breaking barriers in the industry.

Tell us about the beginning – how did The Home Improvement Group start?

“This company was built on the foundation of doing everything right, in an industry that has little to no focus on customer service. To me, exceptional customer service means relating to people, hearing what they have to say, treating them like family, having open conversations, working collaboratively and never quitting until I’ve gone above and beyond.

Open and honest communication is our hallmark. We never leave you in the dark or let a detail go undiscussed. From the moment we connect at the start of your project, to the moment we leave your home and close the door behind us, we are communicating with you openly, honestly and collaboratively.

Renovations call for a high level of organization and strategic scheduling. At The Home Improvement Group, we have an entire department dedicated to creating and managing project schedules behind the scenes. This ensures that the day the plumber is supposed to show up, he does. And the day the countertops are supposed to be installed in your brand-new kitchen, they are.

The Home Improvement Group is with you every step of the way. We design, plan, tear down and build up. When demolition begins, we remove the old and neatly take everything away. Building new includes all tasks from framing, drywalling and painting, to electrical, plumbing and HVAC, to cabinetry, countertops, floors and closet organizers.

Employees and contractors are covered under WSIB, and all our work is fully insured. You can enjoy peace of mind knowing that no matter what happens on the job, there is the right coverage in place.

Each day brings new experiences and challenges, none of which I shy away from. I consider it my top priority to see your vision the way you do and then provide you with expert design recommendations and advice that helps us all create the kind of solution that makes you smile ear to ear.”

-Christine Delongte